Shipping Policy
Last Updated: October 11, 2026
Dames Point Equipment is an online dealer based in Jacksonville, FL. Every container and trailer we list has already been bought and inspected by us, and it ships directly from where it is located to your delivery address. This page explains where we deliver, what delivery costs and how long it takes.
1. Where We Deliver
- Parts and accessories: all 50 US states, including military (APO/FPO/DPO) addresses.
- Containers, trailers and other large units: the contiguous United States (the lower 48 states).
- Custom quote only: large units to Alaska, Hawaii or military addresses, and any order to Puerto Rico or other US territories. Please contact us for a freight quote before ordering. These deliveries cannot be ordered through online checkout.
We do not ship outside the United States.
2. Delivery Charges
| Product | Florida | Other lower-48 states | AK, HI, military, PR & territories |
|---|---|---|---|
| Parts and accessories | Free | Free | Free (AK, HI, military); quote for PR & territories |
| Containers, trailers and large units | Free | $600 flat per order (not per item) | Custom quote |
The delivery charge is shown at checkout before you pay. There are no fuel surcharges or hidden fees. Extra services such as crane placement are only charged if you ask for them or your site requires them, and we confirm the price with you in writing before your order ships.
3. Delivery Times
Your delivery time is the handling time (we confirm your order, prepare the unit and book the carrier) plus the transit time (the carrier drives it to you). Times are in business days, Monday to Friday, excluding US federal holidays. Orders placed on a weekend or holiday are handled from the next business day.
| Order | Handling time | Transit time | Total estimated delivery |
|---|---|---|---|
| Containers and trailers to Florida | 1 to 3 business days | 1 to 3 business days | 2 to 6 business days |
| Containers and trailers to other lower-48 states | 1 to 3 business days | 5 to 10 business days | 6 to 13 business days |
| Parts and accessories (all 50 states) | 1 to 3 business days | 3 to 7 business days | 4 to 10 business days |
| Custom-quote deliveries | Confirmed in your quote | Confirmed in your quote | Confirmed in your quote |
We contact you before delivery to confirm the delivery day. You can also check your order status on our Track Your Order page. Delivery dates are estimates. If something outside our control (see section 7) delays your order, we will tell you as soon as we know.
4. Preparing Your Delivery Site
Before delivery, please make sure the delivery site is:
- Reachable by a large delivery truck through roads and entrances wide enough for it
- Firm, level and suitable for the size and weight of the unit
- Clear of obstacles, debris, low branches, overhead wires, vehicles and other hazards
You are responsible for any permits or permissions required by your local authority, homeowners association, landlord or property owner.
5. Site Access
The driver decides whether the site can be reached and the unit placed safely. If it cannot, we will work with you to find a safe spot nearby. If the unit has to be taken away and brought back another day because the site was not ready, the extra trip is charged at the carrier’s actual cost, and we confirm that cost with you before rebooking.
6. Inspecting Your Delivery
Please inspect the unit with the driver when it arrives and note any damage on the delivery paperwork. Report any damage, defect or difference from the listing within 48 hours of delivery, with photos, by email or phone. Damage that happens in transit is our responsibility. See our Refund and Returns Policy for how we put it right.
7. Delivery Delays
Delays can happen because of weather, road closures or restrictions, carrier availability, equipment breakdowns or other events outside our control. If your delivery is delayed, we will contact you with a new estimated date. If you no longer want the order because of a delay and the unit has not been picked up by the carrier yet, you can cancel for a full refund.
8. Refused or Failed Delivery
If you refuse a delivery that matches your order, or delivery cannot be completed because the site was not ready or nobody was available, it is handled as a change-of-mind return under our Refund and Returns Policy, or redelivered at the carrier’s actual cost, whichever you choose.
9. Contact Us
Dames Point Equipment
Phone: (321) 359-5775
Email: info@damespointequipment.com
3770 Toledo Rd, Jacksonville, FL 32217 (parts pickup and in-person sales during business hours)